Universal Credit

Wednesday, 20 June 2018

A practical guide to the legislation and entitlements of Universal Credit. Find out what your clients may be entitled to and how to support their application.

At a glance

Course type: Knowledge
Who should attend? Front line support workers, Managers

Click here for full course details or to book an in-house session for you and your colleagues

Who is this course for?

Frontline staff and managers who need to know about the rules and entitlements of Universal Credit.

What will you learn?

Course will cover:

  • Universal Credit entitlement rules
  • Rules regarding childcare costs
  • The housing cost element and Alternative Payment Arrangements; DWP Help with Budgeting
  • How Universal Credit claimant will be helped to manage their money
  • Calculating Universal Credit
  • Local housing allowance, Under Occupation in Social Housing Sector and the Benefit Cap and Universal Credit
  • Sanctions and challenging decisions
  • What conditions attach to a claimant's claim
  • Recent concerns about the impact of Universal Credit